Privacy Notice

1. Who we are

This Privacy Notice describes how DelinyInsights ("we", "us", "our") collects and uses your personal data when you use Deliny Insights (the "Service"). We act as the data controller for the personal data we collect about our account holders and visitors. You can contact us at info@delinyinsights.com.

2. Data we collect

• Account data: name, email, login credentials, handle, avatar, bio.
• Content you upload: links, media kit content, broadcasts, profile assets.
• Support data: messages and inquiries you send us.
• Usage & telemetry: page views, click events, device and browser metadata, IP address, approximate location, error logs.
• Billing identifiers: a customer reference returned by our payment provider Paddle. Payment instrument details (card number, etc.) are collected and stored by Paddle, not by us.

3. How we use your data

• To create and operate your account and deliver the Service (contract performance).
• To provide analytics on your profile and links (contract performance).
• To prevent fraud, abuse and to keep the Service secure (legitimate interests).
• To respond to your support requests (contract / legitimate interests).
• To send service notifications and, where you opt in, product updates (consent).
• To comply with legal obligations including tax and accounting (legal obligation).

4. Who we share data with

• Subprocessors: hosting and database providers, transactional email and broadcast providers, and error/usage analytics — all bound by data-processing agreements.
• Paddle.com, our Merchant of Record, for sale of subscriptions, payments, tax compliance, invoicing and refund handling.
• Professional advisers (legal, accounting) where reasonably necessary.
• Authorities when required by law or to protect our rights.

We do not sell your personal data.

5. International transfers

Some of our subprocessors are located outside your country of residence, including outside the EEA/UK. Where data is transferred internationally we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or adequacy decisions.

6. Retention

We keep your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed we delete or anonymise it.

7. Your rights

Depending on where you live, you may have rights to access, rectify, erase, restrict, or port your personal data, to object to certain processing, and to withdraw consent. To exercise these rights contact info@delinyinsights.com. We aim to respond within one month. EEA/UK residents have the right to lodge a complaint with their local supervisory authority.

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and row-level authorization in our database. No system is completely secure; we work continuously to improve our defences.

9. Cookies

We use strictly necessary cookies to keep you signed in and to remember your session. We may use a small amount of first-party analytics to understand aggregate usage. We do not use advertising cookies. You can control cookies through your browser settings.

10. Changes

We may update this Privacy Notice from time to time. Material changes will be communicated via the Service or by email.